Citizens Bank Nepal: Hotel Discounts, Card Offers & Digital Banking
25th March 2025, Kathmandu
In a strategic move to enhance customer benefits, Citizens Bank International Limited has entered into an exciting partnership with The Malla Hotel. The newly signed agreement will provide special privileges to the bank’s valued customers, further strengthening digital payment adoption in Nepal.
Citizens Bank Nepal Hotel Discounts
Under this collaboration, all Citizens Bank cardholders, Privilege Card members, and mobile banking users will enjoy an attractive 15% discount on services at The Malla Hotel. This initiative not only rewards loyal customers but also aligns with the bank’s vision to promote cashless transactions. “We’re committed to creating meaningful benefits for our customers while encouraging digital financial solutions,” stated a bank representative.
Digital Banking Advancements
This partnership comes as part of Citizens Bank’s ongoing efforts to expand its digital banking ecosystem. The bank has consistently introduced innovative services to simplify financial transactions for its growing customer base. Details about the discount program and other ongoing offers are available on the bank’s official website and mobile banking application.
The timing of this announcement follows Citizens Bank’s recent recognition as “Bank of the Year 2024,” a prestigious international banking award. This accolade highlights the institution’s commitment to excellence and innovation in Nepal’s financial sector.
Pioneering Digital Solutions
Demonstrating its leadership in digital banking, Citizens Bank recently launched two groundbreaking services:
The “Citizens Fonepay Credit Card” – Nepal’s first virtual credit card developed in partnership with Fonepay
A revolutionary feature enabling share applications and CRN number generation directly through its mobile banking app
These innovations position Citizens Bank at the forefront of Nepal’s digital banking transformation, offering unparalleled convenience to tech-savvy customers.
Expansive Banking Network
With one of the most extensive banking networks in Nepal, Citizens Bank serves customers through:
200 branches covering all 77 districts
167 ATMs nationwide
3 extended service counters
74 branchless banking units
This widespread infrastructure supports the bank’s mission to provide accessible financial services to over 1.85 million customers across the country.
Commitment to Customer-Centric Services
The partnership with The Malla Hotel reflects Citizens Bank’s customer-first approach. By combining financial services with lifestyle benefits, the bank continues to redefine the banking experience in Nepal.
Industry analysts note that such collaborations between financial institutions and hospitality providers create win-win situations – businesses gain loyal customers while consumers enjoy tangible benefits.
As digital transactions gain momentum in Nepal, Citizens Bank remains committed to introducing more customer-friendly initiatives. The bank encourages all customers to explore its growing range of digital services and take advantage of special offers like the Malla Hotel discount program.
For complete details about the discount terms and other banking services, customers can visit any Citizens Bank branch or access information through the bank’s digital platforms.
For more: Citizens Bank Nepal Hotel Discounts
