Citizens Bank Donates Reverse Osmosis System to Seti Provincial Hospital Under CSR
20th September 2026, Kathmandu
Citizens Bank International Limited has handed over a Reverse Osmosis (RO) system to the Dialysis Unit of Seti Provincial Hospital in Dhangadhi, Kailali, under its Corporate Social Responsibility (CSR) initiative.
Citizens Bank RO System Donation
The donation aims to strengthen the hospital’s treatment infrastructure for kidney patients across Sudurpashchim Province.
Donation Details and Hospital Impact
The bank identified the hospital’s priority needs through discussions with the hospital management team to ensure safe and sustainable healthcare support.
- RO System Handover: Citizens Bank CEO Ganesh Raj Pokharel officially handed over the Reverse Osmosis system during a ceremony at Seti Provincial Hospital.
- Dialysis Unit Operational Capacity: Seti Provincial Hospital operates 21 dialysis machines in three shifts, providing regular treatment to approximately 242 patients.
- Beneficiary Community: The RO system ensures purified water necessary for dialysis, directly benefiting kidney patients, particularly those from low-income and underprivileged backgrounds across the region.
Corporate Social Responsibility and Recent Institutional Milestones
Citizens Bank continues to drive initiatives across health, education, and social sectors alongside expanding its digital banking offerings.
- Strategic CSR Focus: Citizens Bank pledged to continue supporting social, educational, and healthcare sectors under its ongoing corporate responsibility framework.
- Institutional Achievements: The bank was awarded the prestigious “Bank of the Year” title for 2024 and 2025.
- Recent Product Innovations: Introduced the Citizens Fonepay Credit Card (Nepal’s first virtual credit card), “Citizens Gen-Z Savings Account,” “Citizens Digi Bank” unified online platform, and a specialized “Freelancer Savings Account.”
- Digital and Retail Banking Features: Launched Nepal’s first mobile-banking share application/CRN service and Cross-Bank Teller facility allowing non-bank customers to scan QR codes for cash withdrawals at Citizens Bank branches.
- Banking Network: Operates 200 branches, 167 ATMs, 3 extension counters, and 42 branchless banking units across 61 districts, serving over 2.06 million customers.
For More: Citizens Bank RO System Donation



