Everest Bank Announces Temporary Banking Service Interruption Due to Disaster Recovery Drill
8th May 2026, Kathmandu
Everest Bank Limited has officially notified its customers of a scheduled Everest Bank service interruption occurring this week.
Everest Bank Service Interruption
The downtime is part of a mandatory Disaster Recovery Drill (DR Drill), a critical process designed to ensure that the bank’s systems can withstand emergencies and technical failures without losing vital data.
While these drills are essential for long-term security, they result in short-term windows where certain banking features are inaccessible. The bank has proactively released a schedule to help customers plan their financial activities accordingly.
Everest Bank Service Interruption Schedule
The bank has specified two separate windows for the system maintenance. Customers should take note of the following dates and times to avoid any transaction hurdles:
Friday, Jestha 2, 2083 (May 15, 2026): Services will be unavailable starting from 11:30 PM for a duration of 47 minutes.
Saturday, Jestha 3, 2083 (May 16, 2026): Services will again be unavailable starting from 11:30 PM for a duration of 47 minutes.
By scheduling these drills during late-night hours, the bank aims to minimize the impact on daily commercial activities and personal banking needs.
The Purpose of a Disaster Recovery (DR) Drill
A Disaster Recovery Drill is a simulated exercise where a financial institution tests its ability to switch operations from its primary data center to a backup site. In the banking sector, where data integrity is paramount, these drills are used to:
Test Backup Systems: Ensure that all mirrors and backups are capturing real-time data accurately.
Verify Recovery Time: Measure how quickly systems can be restored after a hypothetical crash.
Advertisement
Ensure Continuity: Guarantee that customer balances and transaction histories remain protected during unforeseen disasters.
Regulatory Compliance: Meet the standards set by Nepal Rastra Bank regarding IT security and operational risk management.
Everest Bank has expressed that this temporary inconvenience is a necessary step in providing a more secure and reliable banking environment for its millions of users.
Services That Will Remain Active
In a move to provide relief to customers, Everest Bank has confirmed that not all services will be shut down during the 47-minute drill windows. Specifically, card-based transactions will remain unaffected:
Credit Cards: Customers can continue to use their credit cards for point-of-sale (POS) payments and online shopping.
Debit Cards: ATM withdrawals and debit card payments will remain functional throughout the drill period.
However, other digital services—such as mobile banking, internet banking, and inter-bank fund transfers—are expected to face downtime during the specified minutes.
Everest Bank’s Commitment to System Reliability
As one of Nepal’s leading commercial banks, Everest Bank Limited consistently invests in technology to stay ahead of cyber threats and system instabilities. Regular upgrades and disaster recovery testing are hallmarks of a modern financial institution.
The bank has requested the cooperation and understanding of its customers during this brief maintenance period. Once the 47-minute window concludes on each night, all digital services are expected to resume normal operations immediately.
Conclusion
The upcoming Everest Bank service interruption is a brief but vital exercise in operational safety. While most digital banking features will pause for less than an hour on Friday and Saturday nights, the continued availability of debit and credit cards ensures that emergency transactions can still proceed. Customers are advised to complete any urgent mobile or internet banking transfers before the 11:30 PM cutoff to ensure a smooth banking experience.
For More: Everest Bank Service Interruption
