Frequent Downtime Disrupts Migrant Worker Aid: Nepal’s FEB Needs Reliable Digital Platform

Frequent Downtime Disrupts Migrant
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19th October 2024, Kathmandu

The software used by the Foreign Employment Board (FEB) to provide financial assistance to migrant workers has once again gone offline due to server issues, impacting the services offered by the board.

The website (fewims.feb.gov.np), managed by the board’s secretariat, is currently down, causing disruptions in key services.

Frequent Downtime Disrupts Migrant Worker Aid

This downtime has directly affected the distribution of financial aid to the families of migrant workers who have died or sustained injuries while abroad. Additionally, the Foreign Employment Scholarship for the children of these workers has also been delayed due to the system outage. However, the secretariat has assured that alternative methods, such as email and in-person visits, are being used to continue service delivery during this period.

The Foreign Employment Board’s online services have faced frequent interruptions in the past as well, raising concerns about the stability of the platform and its impact on providing timely support to the beneficiaries.

Key Issues:

Impact on Financial Assistance:

The current system downtime has delayed the disbursement of financial assistance to the families of migrant workers who have suffered death or disabilities during their employment abroad.

Scholarship Distribution Delayed:

The Foreign Employment Board’s scholarship program for the children of migrant workers has also been disrupted due to server issues.

Frequent Service Interruptions:

The Foreign Employment Board has experienced similar technical difficulties in the past, leading to questions about the reliability of its digital services.

Current Alternatives:

While the online system remains down, the secretariat has assured that financial aid applications and scholarships can still be processed through email and physical visits. Despite these workarounds, the system outage highlights the need for improved digital infrastructure to ensure seamless service delivery in the future.

Conclusion:

Frequent technical issues in the Foreign Employment Board’s online services continue to impact critical functions such as financial aid distribution and scholarship programs for migrant workers and their families. To prevent future disruptions and enhance service efficiency, the board must address the recurring server problems and ensure a more reliable digital platform.

For more: Frequent Downtime Disrupts Migrant Worker Aid


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