Laxmi Sunrise Bank Announces Temporary Disruption of Banking Services for Switch Upgrade

9th August 2026, Kathmandu

Laxmi Sunrise Bank Limited has officially issued a public notice informing its valued customers about a scheduled temporary disruption of specific digital banking services.

Laxmi Sunrise Service Disruption

The commercial bank announced that the upcoming service interruption is necessary to facilitate an essential Electronic Funds Transfer switch system upgrade.

The system upgrade project aims to enhance processing efficiency, bolster security infrastructure, and deliver higher transaction reliability across card networks.

During the maintenance window, several core electronic transaction services will remain offline for a limited period.

The financial institution has urged customers to take note of the scheduled maintenance timeline and plan their urgent banking transactions accordingly to avoid inconvenience.

Scheduled Maintenance Window and Affected Digital Services

The scheduled maintenance activities will directly affect card based transactions and automated teller machine services across the national network of Laxmi Sunrise Bank Limited.

According to the official schedule released by the bank, the service disruption will begin at 10:00 PM on Shrawan 25, 2083 BS.

The system upgrade operations will continue until 1:00 AM on Shrawan 26, 2083 BS.

This maintenance schedule means that affected digital banking channels will remain unavailable for approximately three consecutive hours during the night.

The primary services that will remain offline or experience temporary interruption during this three hour maintenance window include:

• First, all Automated Teller Machine services operated by Laxmi Sunrise Bank Limited, including cash withdrawals, balance inquiries, and mini statement generation.
• Second, debit card and credit card transactions across all merchant outlets and online payment gateways.
• Third, Point of Sale terminal operations located at retail counters, hotels, fuel stations, and commercial establishments nationwide.

Continuity of Mobile Banking and Internet Banking Platforms

While card related payment systems will undergo offline maintenance, Laxmi Sunrise Bank Limited has assured customers that alternative digital banking platforms will remain fully functional.

The bank confirmed that its mobile banking application and online internet banking portal will continue operating normally throughout the maintenance window.

Customers who require urgent financial transactions, account balance checks, or fund transfers between 10:00 PM on Shrawan 25 and 1:00 AM on Shrawan 26 are encouraged to utilize mobile banking or web portal solutions.

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Through the mobile application, account holders can execute real-time fund transfers, settle utility bills, make digital merchant payments using Quick Response codes, and check account statement activity without disruption.

The availability of these digital channels ensures that customer transaction needs remain largely supported despite the scheduled maintenance of card payment switches.

Bank Statement and Customer Advisory

Laxmi Sunrise Bank Limited expressed its sincere apologies to its customer base for any inconvenience or operational delay caused by the temporary service interruption.

The management emphasized that periodic technological upgrades are vital to maintaining system resilience, ensuring data safety, and improving overall customer experience in line with modern electronic banking standards.

The bank advised all cardholders and retail merchants to prepare for the temporary downtime in advance.

Customers who rely heavily on debit cards, credit cards, or physical ATM network withdrawals are advised to complete their cash withdrawals or online card payments prior to 10:00 PM on Shrawan 25, 2083 BS.

Merchants operating Point of Sale terminals are similarly encouraged to inform their customers about alternative QR code payment methods during the three hour maintenance window.

Summary of Key Maintenance Parameters

To assist customers in quickly reviewing the essential details of the service update, the bank outlined the operational parameters of the scheduled upgrade:

• Financial Institution: Laxmi Sunrise Bank Limited
• Primary Reason for Interruption: Electronic Funds Transfer switch upgrade
• Maintenance Start Time: 10:00 PM on Shrawan 25, 2083 BS
• Maintenance End Time: 1:00 AM on Shrawan 26, 2083 BS
• Total Estimated Duration: Approximately 3 hours
• Temporarily Affected Services: Automated Teller Machines, card transactions, and Point of Sale terminals
• Fully Operational Services: Mobile banking application and internet banking web portal

Importance of System Upgrades for Modern Financial Infrastructure

System upgrades play a critical role in strengthening the digital backbone of commercial banks operating in Nepal.

As electronic payment adoption continues to expand rapidly across urban and rural markets, financial institutions must continuously upgrade their core switches to handle higher transaction volumes smoothly.

Upgrading the Electronic Funds Transfer switch enhances processing speeds, reduces transaction failure rates, and fortifies cyber security protocols against potential digital threats.

By investing in continuous system maintenance, Laxmi Sunrise Bank Limited reaffirms its commitment to offering robust, reliable, and secure financial technology solutions to its expanding customer base across the country.

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