Muktinath bikas bank digital services suspended for migration
5th June 2026, Kathmandu
Muktinath Bikas Bank Limited has issued an urgent public notice regarding a temporary suspension of its digital banking services.
Muktinath bank digital services
This planned service interruption is necessary to facilitate critical data center migration work.
The bank stated that all digital platforms will remain fully unavailable during the maintenance window. This technical overhaul is designed to significantly improve system reliability and ensure better service delivery for its growing customer base.
Exact Timing of the Scheduled System Maintenance
To minimize structural disruption to daily commercial activities, the financial institution has scheduled this technical migration during off-peak night hours.
- According to the official announcement, the services will remain completely offline during the following specific timeframe:
- Maintenance Start Time: 10:00 PM (Jestha 22, 2083, Friday)
- Maintenance End Time: 6:00 AM (Jestha 23, 2083, Saturday)
This results in a complete 8-hour service interruption. Digital banking platforms will automatically freeze during these hours, and normal operations will resume immediately after the database migration is complete.
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Complete List of Suspended Electronic Banking Services
The data center migration directly impacts the entire electronic transaction network of the bank. Account holders will experience a total temporary suspension across the following channels:
- Mobile banking apps and features
- Internet banking web portals
- Integrated digital payment platforms
- All online transaction services
During this 8-hour window, customers will not be able to log into their accounts, check balances, or execute any digital financial transactions.
Strategic Objectives and Official Customer Advisory
The primary objective of this intensive data center migration is to modernize the core digital infrastructure of the institution. By moving its operations to a more advanced server environment, the technical team aims to achieve:
- Significantly improved system reliability during high-traffic hours
- Enhanced data security protocols to protect sensitive financial records
- A stronger and more resilient digital infrastructure against cyber threats
- Smoother, faster long-term service delivery for all retail clients
The management team has issued a formal customer advisory requesting all retail and corporate clients to plan their transactions well in advance.
Account holders should complete any urgent digital banking activities before the 10:00 PM cutoff time to prevent funds from getting stuck in transition. The bank has apologized for the short-term inconvenience and reaffirmed its commitment to building a safer, more efficient digital banking ecosystem.
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