NASSCOM GCC 2030 & Beyond: Making India Ready For Next-Gen Global Capability Centers
19th July 2025, Kathmandu
As the Global Capability Center (GCC) landscape undergoes a profound paradigm shift, NASSCOM is once again at the forefront, spearheading the critical conversation on how India can not only remain but strengthen its position as the global leader in this transformation.
NASSCOM GCC 2030
The highly anticipated GCC 2030 & Beyond event, organized by NASSCOM in strategic partnership with Times Techies, is set to convene India’s top business leaders, visionary policymakers, and global tech thinkers. Their collective mission: to meticulously chart the evolution of the GCC model for the next decade, ensuring India’s continued dominance in the global digital economy. This pivotal event in Bengaluru will explore how innovation, talent, and cutting-edge technology will serve as the bedrock for the future of India’s Global Capability Centers.
Why GCCs Matter More Than Ever for India’s Global Standing
Once primarily known for their role as operational back offices, Global Capability Centers (GCCs) have fundamentally transformed. Today, they are recognized as indispensable strategic hubs that actively fuel innovation, bolster business resilience, and enhance global competitiveness for multinational corporations.
With unprecedented advancements in key technologies like Artificial Intelligence (AI), ubiquitous cloud computing, and sophisticated platform engineering, the traditional role of GCCs has significantly expanded.
They have evolved from merely delivering support services to actively driving core Research & Development (R&D), orchestrating critical product development cycles, and leading comprehensive digital transformation initiatives across industries.
As the world rapidly approaches 2030, these strategically vital centers in India must proactively reimagine their fundamental operating models. This imperative stems from the need to adeptly address rapid and often unpredictable shifts in technology landscapes, dynamic workforce demands, evolving regulatory frameworks, and complex global delivery ecosystems. The NASSCOM GCC 2030 & Beyond event is designed to provide the insights and strategies necessary for this comprehensive reimagining.
Key Conversations at GCC 2030 & Beyond: Shaping India’s Future
The agenda for the NASSCOM GCC 2030 & Beyond event is meticulously crafted to address the most pressing challenges and promising opportunities facing India’s GCC ecosystem. The discussions will revolve around four critical pillars:
1. Futureproofing Talent for GCC 2030: India’s Human Capital Advantage
The future of GCCs in India is inextricably linked to the continued evolution and strategic development of its vast talent pool. This session will deep-dive into:
Rethinking Skill Development and Leadership Pipelines: Moving beyond conventional training, discussions will focus on agile, future-ready skill acquisition models that anticipate emerging technological needs. This includes nurturing specialized expertise in AI, data science, cybersecurity, and advanced engineering, crucial for India’s role as a global capability hub.
Transitioning from Employability to Strategic Capabilities: The focus will shift from merely equipping individuals with baseline skills to developing deep domain specialists and strategic thinkers who can drive high-value functions and intellectual property generation within GCCs.
Building Adaptive Leadership and Domain Specialists for Tomorrow’s Enterprises: The session will emphasize cultivating leaders who are not only technologically adept but also possess the foresight and adaptability to navigate complex global business environments. This is vital for India’s GCCs to move further up the value chain.
2. Innovation at the Core: Driving R&D and Digital Transformation from India
Innovation is no longer a luxury but a necessity for GCCs. This pillar explores how Indian GCCs can become even more potent engines of innovation:
Scaling R&D, IP Generation, and Product Innovation: Discussions will center on strategies to significantly enhance R&D capabilities within GCCs, fostering environments that lead to the creation of valuable intellectual property and groundbreaking product innovations.
Integrating AI, Data Fabric, and Cloud into Global Service Delivery: Experts will share insights on seamlessly embedding these transformative technologies into the core of GCC operations, optimizing efficiency, enhancing decision-making, and driving new service offerings. This reinforces India’s position at the forefront of digital adoption.
Co-creating Solutions with Startups, Tech Firms, and Local Innovation Hubs: The event will highlight successful models of collaboration between GCCs and India’s vibrant startup ecosystem, promoting a symbiotic relationship that accelerates innovation and fosters a culture of shared growth. This collaborative spirit is key to India’s innovation leadership.
3. The Rise of New Hubs: Decentralizing Growth Across India
While established metropolitan cities like Bengaluru, Hyderabad, and Pune have traditionally been the epicenters of India’s GCC growth, the future points towards strategic expansion into non-metro regions. This session will discuss:
Assessing Non-Metro Cities for GCC Readiness: A comprehensive evaluation of emerging cities based on factors like talent availability, robust infrastructure, and reliable connectivity will be undertaken. This includes examining incentives and support systems offered by state governments.
Designing Incentive Frameworks and Innovation-Friendly Policies: Policymakers and industry leaders will deliberate on creating attractive frameworks and policies that encourage GCCs to establish or expand operations in Tier-2 and Tier-3 cities, promoting balanced regional development.
Developing Digital Innovation Corridors to Decentralize Growth: The concept of creating interconnected digital ecosystems that link emerging hubs with established ones will be explored, fostering a wider distributed network of GCCs across India.
4. Global Partnerships for a New Era: Strengthening India’s International Collaborations
The future success of India’s GCCs hinges on robust global collaboration. This session will focus on:
Creating Collaborative Ecosystems Across Enterprise, Academia, and Policymakers: Discussions will emphasize building strong tripartite partnerships that leverage the strengths of each sector to create a synergistic environment for GCC growth and innovation.
Moving from Vendor Models to Strategic Value Networks: The event will highlight the shift from traditional transactional relationships to deeper, more integrated strategic partnerships that drive mutual value and long-term growth.
Expanding Bilateral Digital Economy Ties Across North America, Europe, APAC, and MENA: Strategies to strengthen India’s digital economy partnerships with key global regions will be explored, fostering greater collaboration and market access for Indian GCCs.
Who Will Attend NASSCOM GCC 2030 & Beyond?
The NASSCOM GCC 2030 & Beyond event is meticulously designed for high-level decision-makers, crucial ecosystem enablers, and forward-thinking digital visionaries who are actively shaping the future of Global Capability Centers. The distinguished audience will include:
CEOs, Country Heads, and Strategy Leaders from existing and aspiring GCCs in India.
Chief Technology & Innovation Officers are responsible for driving technological advancements.
Business and Strategy Leaders from global enterprises are leveraging GCCs for strategic advantage.
Innovation and Technology Stakeholders, including R&D heads and solution architects.
Global Industry Partners and Policymakers who influence the regulatory and business environment.
Influencers in talent development, trade, and digital transformation, shaping the workforce of tomorrow.
Why This Event Matters for India’s GCC Ecosystem
India has long maintained its undisputed position as the global leader in the GCC space, hosting a significant majority of the world’s Global Capability Centers. However, sustaining this leadership through 2030 and beyond necessitates proactive, strategic transformation. This flagship event aims to align critical elements – talent development, technological integration, infrastructure enhancement, and policy frameworks – around a unified, ambitious vision: making India the definitive hub for next-generation global capability delivery.
By comprehensively addressing everything from the profound impact of AI integration and the imperative of future-proofing talent to the strategic importance of regional diversification and the nurturing of innovation ecosystems, GCC 2030 & Beyond will set the definitive tone for how India can scale its GCC operations with unparalleled resilience, innovate with unprecedented speed, and collaborate globally to drive inclusive digital growth across the world. It will solidify India’s reputation as a powerhouse of global talent and innovation.
About NASSCOM: Empowering India’s Technology Ecosystem
Our vision at NASSCOM is unequivocal: to establish India’s tech ecosystem as the world’s most trusted innovation partner. As the preeminent voice of India’s colossal $283 billion technology industry, NASSCOM is singularly focused on making India the undisputed global hub for innovation and IT services. At the very core of our mission is the profound promise of making technology human-centric, a force that truly enables and enriches lives across the globe.
With a vast and diverse membership of over 3000 companies, ranging from agile startups to multinational giants, encompassing products to services, Global Capability Centers (GCCs) to cutting-edge engineering firms, our robust network spans the entire, dynamic spectrum of the technology industry.
NASSCOM is fundamentally a purpose-driven association that collaborates tirelessly with industry leaders, government bodies, and academic institutions. Our collective objective is to strategically position India as a globally trusted hub for transformative products, world-class talent, and impactful solutions that address complex global challenges.
The Spirit of NASSCOM: Our Guiding Principles
Our work is underpinned by a set of core values that define the Spirit of NASSCOM:
Nurturing Excellence: We are committed to fostering an environment where quality, innovation, and high standards are continuously pursued and achieved across the Indian tech ecosystem, particularly within GCCs.
Continuously Learning: We believe in perpetual growth and adaptation, ensuring that the industry and its workforce remain at the cutting edge of global technological advancements and best practices.
Maximizing Impact: Every initiative we undertake is aimed at generating tangible, positive outcomes for the industry, the economy, and society at large. We strive for solutions that create significant value.
Driving Collaboration: We actively champion partnerships and synergistic relationships between industry players, government, and academia, recognizing that collective effort is essential for overcoming complex challenges and achieving ambitious goals for India’s tech sector.
Championing Inclusion: We are dedicated to promoting diversity, equity, and accessibility within the technology sector, ensuring that growth is inclusive and opportunities are available to all.
Final Thoughts: A Blueprint for India’s Digital Leadership
As Global Capability Centers continue to redefine their purpose and unlock their immense potential, the NASSCOM GCC 2030 & Beyond event will serve as the premier platform to inspire, ideate, and ignite transformative change. This is far more than just another industry event — it is a meticulously crafted blueprint for India’s sustained and elevated leadership in the dynamic global digital economy.
By bringing together the brightest minds and most influential voices, NASSCOM aims to ensure that India’s GCCs are not just participants but the architects of the future. Stay tuned to NASSCOM for ongoing updates, invaluable insights, and the transformative outcomes from this pivotal gathering in Bengaluru that will shape the trajectory of India’s Global Capability Centers for the next decade.
For more: NASSCOM GCC 2030
