Ncell Launches new Version of Ncell App to Empower Customers

Ncell Voice Packs
Share It On:

22 Feb 2021, Kathmandu

All Ncell customers can now avail various customer care and subscribe to services easily from Ncell App. Ncell Axiata Limited on Monday (February 22) launched its new version of the self-service mobile app fully equipped with exciting features for the digital transformation of its customer journey.

Ncell launches new version of Ncell App to empower customers

  •  1GB data for free to customers who download the self-service app for the first time
  • Easy online rechange, voice, and data packs subscription
  • Facility for registering complaints
  • Service activation and deactivation facility
  • A complete self-service for all Ncell products and services

On the launching of the new version of the app, the company is giving 1GB of data for free to every customer who downloads the app for the first time. This updated version has been launched as a part of the company’s ongoing campaign #FastForwardLife that aims to encourage everyone to reimagine the future and fast forward their life with the power of digital.

With this updated version, customers can now perform multiple tasks including online recharge and subscription of best voice and data offers instantly. Once the app is downloaded, customers get product recommendations on the home screen.

Customers can also click on the shop icon at the bottom to buy data and voice packs as per their service requirements.

Similarly, the new app includes other features such as a facility for registering complaints, monthly bills, and resource tracking, among others. Customers can easily activate service or deactivate already subscribed service through this app.

The new version of the app is a complete self-service for all Ncell products and services. It among others, allows customers to sort and filter products easily to buy desired packs without processing for subscription through lengthy USSD dialing method.

Ncell is always looking for new and innovative solutions to provide a better customer experience and the company believes that the new version of its much-appreciated mobile app will be able to support the customers a lot, especially those who want to get support, while on the move.

Ncell has always been committed to enhancing customer experience. As a part of it, the company last month launched chatbot service ‘Maya’ to provide the best customer service by the use of digital tools and technology. This chatbot service is also available in the app.

Customers can go to Google Play Store and Apple App Store to download or update the Ncell App.


Share It On:

Recent Posts

Zap Empowers Nepali Migrant Workers in UAE with Free Data, Secure Banking & Financial Literacy

Zap Empowers Nepali Migrant Workers in UAE with Free Data,

Share It On:17th January 2025, Kathmandu Zap, a pioneering financial services platform of Unlimited Remit, is dedicated to empowering individuals

Om Megashree Pharmaceuticals IPO Approved by SEBON: 1.8 Million Shares to be Issued

Om Megashree Pharmaceuticals IPO Approved by SEBON: 1.8 Million Shares

Share It On:17th January 2025, Kathmandu Om Megashree Pharmaceuticals Limited has officially received approval from the Securities Board of Nepal

Hult Prize IOE Pulchowk “Make a Wish” Event: Empowering Children through Creativity and Inclusion

Hult Prize IOE Pulchowk “Make a Wish” Event: Empowering Children

Share It On:17th January 2025, Kathmandu A delightful initiative by the Hult Prize at IOE, Pulchowk Campus has left an

Kamana Sewa Bank Promoter Shares Sale: Public Offer Open

Kamana Sewa Bank Promoter Shares Sale: Public Offer Open

Share It On: 17th January 205, Kathmandu Kamana Sewa Bikas Bank Limited has announced the sale of 33,852 promoter shares,

Strengthening Cybersecurity 2025: Insights From The Cyber Resilience Centre For London

Strengthening Cybersecurity 2025: Insights From The Cyber Resilience Centre For

Share It On:17th January 2024, Kathmandu Online security is more critical than ever, and the Cyber Resilience Centre for London

Quantum Innovation Summit 2025: Prof. Dr. Ernesto Damiani to Speak

Quantum Innovation Summit 2025: Prof. Dr. Ernesto Damiani to Speak

Share It On:17th January 2024, Kathmandu The Quantum Innovation Summit 2025 is thrilled to announce Prof. Dr. Ernesto Damiani, a