NIC Asia Bank Issues Urgent Notice on Temporary Suspension of Digital Banking Services Due to Firewall Upgrade
29th May 2026, Kathmandu
In an era where digital banking forms the backbone of daily financial transactions, keeping network infrastructure secure is the highest priority for commercial banks.
NIC Asia Bank Notice
To ensure the safety of customer assets and upgrade network defense layers, NIC Asia Bank Limited has issued an important notice informing the public about a temporary suspension of its digital services. This scheduled service disruption is a proactive step taken by the bank to carry out a comprehensive core firewall replacement and system upgrade.
According to the official statement from NIC Asia Bank, the maintenance work is designed to make its overall network and data security systems significantly more secure and effective. As cyber threats become more advanced, financial institutions must constantly update their digital boundaries. NIC Asia Bank has chosen to upgrade its systems during low traffic hours to minimize the impact on its vast customer base across the country.
Scheduled Maintenance Timing and Affected Hours
The bank has explicitly detailed the exact timeframe during which customers will face service interruptions. To avoid major disruptions to regular business activities, the technical team has scheduled the firewall upgrade for the midnight hours.
The maintenance work is officially scheduled for Jestha 15, 2083. The service interruption will take place from 12:15 AM to 3:15 AM.
During this brief three hour maintenance window, customers might experience a complete shutdown or intermittent failures across various digital banking systems. The bank has requested its clients to plan their financial activities and urgent transactions well in advance of this maintenance window to avoid any operational difficulties.
Complete List of Affected Digital Banking Services
The core firewall replacement is a comprehensive upgrade that directly impacts the external network gateways of the bank. Consequently almost all major remote and digital transaction tools will be taken offline temporarily. NIC Asia Bank stated that the following services may remain unavailable during the system upgrade.
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Mobile Banking services will face a complete outage meaning customers cannot transfer funds or check balances via the official mobile application. Internet Banking channels will also be offline for the duration of the upgrade. Physical touchpoints like Automated Teller Machine ATM Services and Point of Sale POS Services will be completely non functional during these three hours.
Digital payment mechanisms including QR Payments that businesses and retail customers rely on daily will not process any transactions. Furthermore interconnected network payments such as ConnectIPS and related third party digital ecosystem services will remain fully suspended during the upgrade window.
Bank Requests Customer Cooperation for Enhanced Security
Understanding that a total shutdown of digital networks causes inconvenience to account holders and merchants, NIC Asia Bank Limited has officially apologized for the disruption. The bank management requested customers for their patience, understanding, and maximum cooperation during this crucial technical upgrade period.
The leadership emphasized that this temporary inconvenience is a necessary step toward building a highly resilient financial environment. The core firewall replacement aims to enhance the overall cybersecurity infrastructure, protect user data from external malicious attempts, and vastly improve the long term reliability of the digital banking experience for its customers.
Preparing for the Scheduled Disruption
For customers who rely heavily on instant digital money transfers, planning ahead is the best way to handle this maintenance period. Individuals needing cash for emergency use during the early hours of Jestha 17 should withdraw the required funds from ATMs before midnight.
Similarly, business operators who conduct online clearing or rely on QR code payments during late night hours should adjust their transaction schedules to ensure no payments are left hanging during the firewall transition phase. Normal service operations are expected to resume fully immediately after 3 15 AM once the technical teams verify the successful implementation of the new firewall system.
For More: NIC Asia Bank Notice
