NIC ASIA Bank Branches Open from 10:00 AM to 2:00 PM on September 11
11th September 2025, Kathmandu
NIC ASIA Bank has announced its operational schedule for today, September 11, 2025 (Bhadra 26, 2082).
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The bank has decided to keep a list of branches open across all seven provinces of Nepal, operating for a limited time from 10:00 AM to 2:00 PM. This strategic move is intended to ensure that essential banking services remain accessible to customers while prioritizing their safety and convenience during a time of national unrest.
A Nationwide Effort to Maintain Service
The bank’s announcement provides a detailed list of branches that will be open in each province, reflecting a comprehensive effort to serve customers across the country. In Koshi Province, branches in Biratnagar, Itahari, Dharan, Hile, Okhaldhunga, Urlabari, and Fidim will be operational. For Madhesh Province, services will be available in Janakpur and Birgunj. In the most affected region, Bagmati Province, customers can visit branches in Tripureshwor, Gwarko, Pulchok, Bauddha, Kamaladi, Kausaltar, Bhaktapur, Galchi, Narayan Gadh, and Banepa.
The list of operational branches continues across the country:
- Gandaki Province: New Road (Pokhara), Lekhnath, Damauli, and Baglung
- Lumbini Province: Taulihawa, Jeetpur 4, Tansen, Tamghas, Nepalgunj, Kohalpur, and Rukumkot
- Karnali Province: Rukum, Jajarkot, and Dailekh
- Sudurpashchim Province: Patan, Dhangadhi Chauraha, Bajura, and Bajhang
By maintaining a presence in all major provinces, NIC ASIA Bank is demonstrating its commitment to its nationwide customer base and is actively contributing to the country’s economic stability during a critical period.
Focus on Essential Services and Digital Resilience
The bank’s notice emphasizes that these branches will only provide limited banking services during the specified hours. This includes essential transactions such as deposits, withdrawals, and account management. By focusing on these core functions, the bank can serve the most urgent needs of its customers while managing operational resources efficiently. This approach is consistent with the directives issued by the Nepal Rastra Bank (NRB) for financial institutions to ensure business continuity while operating with limited staff to minimize risk.
For customers who do not need to visit a physical branch, NIC ASIA Bank strongly encourages the use of its digital channels. While the provided text does not explicitly mention them, it is a standard practice for banks to ensure their mobile banking, internet banking, and ATM services are fully functional during such times. This allows customers to perform a wide range of transactions, from fund transfers to bill payments, from the safety and convenience of their homes. This dual-pronged strategy—limited physical presence with a fully operational digital network—is a key element of the banking sector’s crisis management plan.
Enhancing Customer Communication and Trust
In a time of heightened uncertainty, clear and transparent communication is paramount. NIC ASIA Bank’s detailed announcement helps customers plan their banking activities effectively, reducing confusion and unnecessary travel. The bank has also provided a dedicated customer care line at 01-5970101 and an email address, [email protected], to address any queries or concerns. This commitment to customer support is a vital component of the bank’s strategy to maintain public trust and confidence.
The proactive steps taken by NIC ASIA Bank, and indeed the entire financial sector, are crucial for navigating the current crisis. By providing clear guidance on which services are available and where, and by prioritizing the safety of both staff and customers, the bank is playing a vital role in ensuring that the nation’s financial system remains a reliable pillar of support for the public. The success of this model will not only help the country through the immediate crisis but could also accelerate the adoption of more resilient, technology-driven banking solutions for the future.
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