NIC ASIA Bank Urges Customers to Update PAN and Email Online

11th June 2026, Kathmandu

NIC ASIA Bank Limited has issued a formal public advisory requesting its consumer base to update their Permanent Account Number and primary email addresses using its self service digital channels.

NIC ASIA Urges Customers

The widespread data optimization campaign is designed to align customer profiles with national financial policies, simplify regional tax reporting operations, and ensure secure communication links between account holders and administrative processing centers.

Strategic Importance of Data Verification and National Tax Compliance

The bank initiated this widespread profile cleanup drive to help consumers automate their year end tax tracking and protect their personal savings pools from administrative holds.

By linking accurate personal tax numbers directly to core interest bearing accounts, consumers ensure their transactions remain completely visible within national regulatory networks.

The core operational benefits and compliance frameworks driving this public data update include:

• Tax Deduction at Source Optimization: Integrating a verified tax number allows the bank to log accurate withholding payments directly into the central electronic platform of the Inland Revenue Department.
• Automated Regulatory Alignment: Accurate customer records ensure full compliance with the strict reporting directives issued by Nepal Rastra Bank regarding identity validation.
• Uninterrupted Financial Communication: Validated email parameters protect user privacy by ensuring credit card summaries, balance sheets, and security notifications reach the correct recipient.
• Streamlined Automatic Reconciliation: The digital connection enables government tracking systems to automatically cross check paid taxes against individual annual income filings under Schedule Ten protocols.

The management board notes that failing to register updated corporate or personal tax identification details can result in unrecorded tax withholdings, which may limit a consumer’s ability to claim valid tax credits during annual income filings.

Step-by-Step Remote Profile Modification and Digital Form Updates

To maximize customer convenience, the financial institution has eliminated the requirement to fill out physical paperwork or present identity documents in person at a regional branch office.

Account holders can alter their profile parameters from any remote location using secure mobile applications or high definition virtual communication channels.

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The remote update methods and digital processing channels available to consumers feature:

• Integrated Mobile Banking Applications: Users can log directly into the NIC ASIA MoBank platform and access the dedicated Permanent Account Number update tab to upload their tax details instantly.
• In-App Profile Management Modules: Navigating to the My Profile settings section within the mobile software allows individuals to modify their active contact phone numbers and electronic mail preferences.
• Dedicated External Web Portals: The bank operates a specialized web page built exclusively to collect and process immediate tax number modifications securely.
• Traditional Branch Application Options: For individuals who prefer standard verification paths, all physical branch locations remain fully equipped to handle paper profile modifications manually.

The technical development team has integrated secure one time passcodes across all digital selection paths to prevent unauthorized third parties from changing sensitive customer contact details or routing critical bank alerts to unverified addresses.

Deploying Video KYC Assistance Systems for Advanced Identity Verification

For complex identity updates or complete profile renewals, the bank utilizes a state of the art virtual identification platform.

This remote system allows customers to connect face to face with compliance officers through encrypted video calls, completing mandatory state identity checks in just a few minutes.

The operational steps and readiness guidelines for using the Video KYC system include:

• Digital Interface Access Paths: Customers can initiate the secure remote verification portal by visiting the official online platform and navigating to the video KYC portal.
• Primary Identification Requirements: Applicants must keep their original citizenship certificates, valid passports, or current driving licenses within reach during the live virtual session.
• Physical Tool Preparation: Users need to bring a clean sheet of white paper and a black ink pen into the video frame to complete mandatory signature verifications on camera.
• Optimal Environment Calibration: The remote session requires a brightly lit room, a quiet background, and a smartphone or laptop with a fully functional camera and microphone module.

The remote verification platform is available for sixteen hours every day, running continuously from six in the morning until ten at night to accommodate busy working professionals and international customers.

By combining advanced virtual verification systems with simple mobile banking updates, NIC ASIA Bank Limited helps its customers maintain perfect regulatory compliance while continuing to build a fully digital, paperless banking experience across Nepal.

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