Nepal Investment Mega Bank Announces Temporary Card Service Interruption for System Upgrade
15th September 2026, Kathmandu
Nepal Investment Mega Bank Limited has published a formal notice informing customers that its card related services will be temporarily unavailable due to scheduled card system upgrade work.
NIMB Card Service Interruption
According to the announcement, services across automated teller machines, point of sale terminals, and electronic commerce platforms will experience a temporary disruption lasting approximately 30 minutes on Tuesday, September 15, 2026, corresponding to Bhadra 30, 2083.
The planned maintenance is intended to upgrade the underlying card processing infrastructure to maintain long term reliability and performance.
Overview of Affected Card Services
During the scheduled maintenance window, Nepal Investment Mega Bank Limited cardholders will be unable to process transactions across multiple physical and digital channels.
The specific services affected during the upgrade include:
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- ATM Services: Cash withdrawals, balance inquiries, and card based terminal requests across all network machines.
- POS Transactions: Debit and credit card payments processed at retail merchant terminals.
- E Commerce Services: Online payments, payment gateway checkouts, and web based transactions using bank issued cards.
Customers planning to conduct payments or withdrawals during late evening hours are advised to complete their transactions prior to the upgrade window or wait until full service restoration.
Scheduled Upgrade Window Details
The technical upgrade has been scheduled during late evening hours to minimize disruption for active account holders and merchants.
The exact maintenance window details are as follows:
- Bank Name: Nepal Investment Mega Bank Limited
- International Date: September 15, 2026
- Nepali Date: Bhadra 30, 2083
- Day of the Week: Tuesday
- Interruption Start Time: 11:00 PM
- Interruption End Time: 11:30 PM
- Estimated Duration: 30 minutes
- Affected Systems: Card Processing, ATM, POS, and E Commerce Payment Gateways
Customer Advisory and Bank Communication
Nepal Investment Mega Bank Limited has expressed regret for any inconvenience caused by the brief service outage. The bank emphasized that routine maintenance and system upgrades are essential to enhancing security protocols, processing speeds, and infrastructure stability for card transaction networks.
Account holders who rely on bank issued cards for night time merchant purchases, digital checkouts, or ATM cash retrieval are encouraged to plan their financial activities around the scheduled 11:00 PM to 11:30 PM window. Services are expected to resume normal operations immediately following the conclusion of the 30 minute upgrade process.
For More: NIMB Card Service Interruption
