Rakuten Viber’s Communities Comments Feature: Simplifying Business Conversations for Greater Productivity

Rakuten Viber's Communities Comments
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6th December 2024, Kathmandu

There’s always a need to find new ways to be efficient and productive while navigating through multiple projects at work. As part of Rakuten Viber’s ongoing commitment to enhancing user experience, they are introducing Comments as the latest update of their popular feature, Communities. This functionality is designed to make conversations more organized and engaging, further empowering Rakuten Viber’s community of users.

Rakuten Viber’s Communities Comments Feature

The new update streamlines discussing multiple topics with your teams, with members being able to reply directly under the comment section of specific messages. This allows Communities to stay engaged in focused discussions without disrupting the overall flow of the Community.

Superadmins and admins can easily enable this feature in their Community info tab, making it available by default for all messages or selectively disabling it for specific messages.

A longtime Rakuten Viber offering, Communities goes beyond the regular group chat experience. It allows effortless collaboration and inclusive interactions with unique features that make chat history and previously shared media easily accessible.

Even when the conversation has moved on to other topics, everyone can access the chat history, including new members, simply by scrolling back up. And with full access to media and files shared within the Community, nobody misses out on crucial updates or valuable content.

“The upgrade of Communities is a testament to our commitment to improving people’s communication. We’re giving our users more control and structure in their conversations by adding the Comments Feature, making Rakuten Viber an even better platform for larger communities like schools, businesses, and government organizations,” said David Tse, Senior Director for APAC at Rakuten Viber.

Beyond this feature upgrade, Rakuten Viber continues to support its global and local communities by providing a safe and accessible platform. Whether bringing together small hobby groups or facilitating essential government communications, Rakuten Viber ensures that conversations are easier to manage and safer for everyone.

The focus remains on enhancing connections in every aspect—be it personal, professional, or public sector-related.

About Rakuten Viber

Rakuten Viber is one of the most trusted and downloaded apps in the world. They create meaningful connections, bringing people together safely, so they can enjoy precious moments with their families and friends, manage their business relations, or pursue their passions, in one place – they do it all! As a super app, they give our users services that cover every aspect of their day-to-day needs and make their lives easier.

For more: Rakuten Viber’s Communities Comments Feature


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