Shikhar Insurance Urges Claim Document Submission Within 35 Days

1st June 2026, Kathmandu

Shikhar Insurance Company Limited has issued an important notice to policyholders regarding pending insurance claims.

Shikhar Insurance Urges Claim

The company has requested insured individuals to submit any missing claim related documents within thirty five days. Taking this action on time will help avoid the permanent closure of their claim files.

The urgent notice applies specifically to insurance claim applications submitted between Falgun 16, 2082 and Jestha 15, 2083.

It targets cases where required papers have not yet been provided. It also applies where policyholders and their representatives have not remained in contact with the company.

The official announcement serves as a critical reminder for customers. Completing the claim process on time is essential to ensure smooth claim settlement.

Why Has Shikhar Insurance Issued This Notice

According to Shikhar Insurance Company Limited, several insurance claims received during the specified period remain incomplete. This delay is happening because essential documents required for claim assessment have not been submitted by the applicants.

The non life insurance company stated that necessary claim verification documents are still pending in some cases. Additionally, certain policyholders or their authorized representatives have not responded to communication attempts made by the firm.

Claim evaluation and payment procedures cannot move forward without the required documentation. As a result, the insurer has formally requested affected customers to provide all outstanding documents within the prescribed period to facilitate fast settlements.

35 Day Deadline for Document Submission

The company has instructed policyholders to submit all pending claim documents within thirty five days from the publication date of the notice. The official announcement was made public on Jestha 18, 2083.

Policyholders are strongly advised to review their current claim status immediately. They should verify whether any supporting documents are pending with the department.

Customers can contact the company directly if additional information is required. It is vital to submit all requested documents within the deadline to ensure that the claim assessment process can proceed without further administrative delays.
Shikhar Insurance

What Happens if Documents Are Not Submitted

The notice clearly states that if policyholders fail to contact the company within the specified thirty five day period, the related files may be closed. This failure to submit paperwork will lead to direct consequences for the pending files.

This means the claim evaluation process could be terminated entirely. Furthermore, pending claims may not proceed to final payment or compensation delivery.

Additional procedures may be required if customers wish to reopen the case later. Any future appeal will be strictly subject to internal company policies and prevailing regulatory provisions. Therefore, affected policyholders should take immediate action to avoid complications.

Importance of Complete Documentation in Insurance Claims

Insurance claims require proper supporting documents to verify the specific circumstances of an incident. They are also needed to establish coverage eligibility and the final financial value of the claim.

Common reasons for major claim delays include missing claim forms or incomplete identification details. A lack of official medical reports, police files, or accident records also stalls the pipeline. Similarly, missing repair estimates, itemized invoices, or incomplete supporting evidence can freeze the process.

Without proper documentation, insurance companies cannot accurately assess claims. They are legally unable to authorize compensation payments until all verified proofs are attached to the file.

How Policyholders Can Avoid Claim Delays

To ensure faster claim processing, policyholders should maintain highly accurate records. You should keep copies of policy documents, premium payment receipts, and claim related correspondence.

It is also important to respond promptly to all notifications. Reply quickly to requests from the insurance company regarding additional documents or clarifications.

Always verify the list of required documents with your agent. Confirm that all necessary supporting papers have been successfully submitted before assuming that the claim process is complete. Finally, stay in close contact with the branch and maintain updated contact details to avoid missing important alerts.

Why Timely Claim Processing Matters

Insurance is designed to provide financial support during difficult situations. Delays caused by incomplete documentation can postpone compensation when policyholders need it most.

Submitting complete information helps speed up the entire claim evaluation process. It also reduces administrative delays and heavily improves settlement efficiency.

For both insurers and policyholders, proper documentation increases transparency. It serves as a critical part of a successful and satisfying claim settlement experience.

What Affected Policyholders Should Do Now

Policyholders who submitted claims between Falgun 16, 2082 and Jestha 15, 2083 should immediately take action. They must verify whether their claim files contain any missing documentation.

If you have been contacted by Shikhar Insurance Company Limited or feel unsure about your status, reach out to your respective branch. Ensure you provide any outstanding documents before the thirty five day deadline expires. Taking prompt action can help prevent claim file closure and ensure that the case proceeds smoothly toward assessment and final settlement.

Final Thoughts

The latest notice from Shikhar Insurance Company Limited highlights the importance of timely documentation in the non life insurance sector. Policyholders with pending claims submitted during the specified dates have been given a final opportunity to clear their files.

The 35-day deadline began counting from Jestha 18, 2083. Failure to comply with the official deadline may result in claim files being closed permanently. This makes it essential for affected customers to review their paperwork and submit all required forms as soon as possible.

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