Logpoint SOAR

17th September 2023, Kathmandu

Logpoint SOAR Delivers Impressive 77% Reduction in Time to Resolve Phishing Attacks Logpoint’s SOAR technology empowers organizations to combat phishing efficiently, saving time and resources.

Phishing attacks continue to pose a significant threat to organizations, with adversaries using fraudulent emails, text messages, and electronic communication to target sensitive information. However, Logpoint’s SOAR (Security Orchestration, Automation, and Response) platform is revolutionizing the way businesses handle phishing incidents, achieving a remarkable 77% reduction in time to resolution.

Key Achievements:

72 Days Saved Annually:

By harnessing the power of Logpoint SOAR, organizations can save an estimated 72 days of work, equivalent to 30% of a full-time employee’s time each year.

Over $80,000 Annual Savings:

The efficiency gains translate into substantial cost savings, with organizations estimated to save over $80,000 per year.

33% Automated Verdicts:

Logpoint SOAR streamlines the review process, enabling the automation of verdicts for 33% of phishing cases, reducing response time and human error.

Drastically Reduced Queue Time:

The platform significantly shortens the queue time for handling suspected phishing incidents, minimizing business risks and enhancing overall security.

Use Case:

Background and SOAR Automation Steps

When an employee reports a suspicious email, Logpoint’s SOAR technology automatically forwards the email to the company’s ticketing system, creating an incident. The “Suspected Phishing Playbook” then streamlines the review process, ensuring the safety of the organization’s digital environment.

Verdict Match Expectations

The customer initially expected a verdict match of over 75% between the automated process and manual investigations before SOAR implementation. However, with full automation, they aimed for a verdict match exceeding 90%.

Logpoint’s Playbook Design Service (PDS) played a crucial role in expediting playbook development, saving valuable in-house resources.

Automation Steps Recommended by PDS:

SOAR receives the email for investigation.

The email is dissected into body and headers for in-depth evaluation.

Each characteristic of the email header is assessed and scored according to a predetermined risk scale.

All URLs within the email body are extracted, and their reputations are checked using threat intelligence.

SOAR aggregates all risk scores into a comprehensive severity level score for the entire email.

The platform updates the existing incident in the ticketing system with analysis details and a conclusion based on the risk verdict.

Automating tasks with Logpoint SOAR not only eases the pressure on security teams but also enhances business security and resource efficiency.

Phishing attacks are just one example of how Logpoint SOAR can streamline investigation and response to various cyber threats.

With its exceptional flexibility, Logpoint SOAR supports numerous use cases, making it a valuable asset for organizations looking to bolster their cybersecurity.

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