Nabil Bank Refutes Data Leak Allegations: Official Response to Social Media Criticism

24th April 2026, Kathmandu

Nabil Bank, one of Nepal’s leading financial institutions, has issued a formal press release to address and categorically deny recent allegations regarding customer data breaches.

Nabil Refutes Data Leak Allegations

The statement comes in response to a surge of social media criticism and reports claiming the bank had leaked sensitive transaction details.

Following a news report involving the financial transactions of a high-ranking official, social media discourse began to target Nabil Bank, suggesting a lapse in privacy protocols.

The bank has now moved to set the record straight, labeling these claims as “baseless, unproven, and evidence-free.”

Key Highlights from Nabil Bank’s Official Statement

The bank’s clarification focuses on three primary pillars: legal compliance, system integrity, and the origin of the misinformation.

1. Misinterpretation of Media Reports

The bank noted that while original media reports cited “investigating authorities” as the source of their information, certain individuals on social media platforms intentionally distorted these facts.

Nabil Bank views this as a deliberate smear campaign designed to undermine public trust in the banking sector.

2. Stringent Data Access Protocols

As a ‘Class A’ commercial bank, Nabil Bank operates under strict Nepalese regulatory frameworks. The bank reiterated that customer data is never shared with:

• Media houses

• Unauthorized individuals

• Private entities

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Information is only disclosed to the account holder, their authorized representatives, or legal/regulatory bodies through formal, documented legal channels.

3. Advanced System Auditing

To ensure transparency, Nabil Bank highlighted its Core Banking System (CBS) capabilities. Every instance of data retrieval is:

• Electronically logged with a timestamp.

• Linked to a specific employee ID.

• Justified by a recorded purpose.

This creates a permanent audit trail, making it virtually impossible for unauthorized data sharing to occur without detection.

Potential Legal Action Against Defamation

With a history spanning over 40 years, Nabil Bank warned that it would not tolerate “malicious propaganda.” The institution stated it is prepared to initiate legal proceedings under the Electronic Transactions Act, 2063, against those spreading factless rumors and planned defamation.

“Maintaining banking secrecy and protecting customer data are fundamental principles of banking ethics that Nabil Bank upholds to the highest standards.”

Message to Nepalese Stakeholders

Nabil Bank has urged its customers and stakeholders to remain calm and avoid falling victim to misinformation.

The bank reaffirmed its commitment to using advanced security technologies to ensure that Nepalese citizens’ financial data remains secure and private.

For more: Nabil Refutes Data Leak Allegations