NIC ASIA Bank Launches IVR Banking Service For The First Time In Nepal

NIC ASIA Bank brings IVR banking service for the first time in Nepal
Share It On:

26 December 2019, Kathmandu

NIC Asia Bank has launched an ‘Interactive Voice Response’ service commonly known as IVR service. The bank said that the service was launched for the purpose of providing the latest services to its large customer base.

NIC Asia bank said that this service has never been done before in the Nepali banking sector, which means NIC Asia is the first bank to introduce Interactive Voice Responses to its customers in Nepal.

This service will provide the customer information regarding the balance amount in their account, details of the last three transactions, card block, IVR PIN reset and various banking services.

In order to use this service, the customers must first register the IVR in their bank account with a registered mobile number. The registration process can be done through an SMS or phone call.

NIC Asia Bank has 393 branch offices across the country, 405 ATMs, 96 extension counters and 44 branchless banking service centers. The bank has about 20 Lakh customers currently and the number is increasing every day. The IVR service initiated by the bank will ensure that these customers get simpler banking services via the automated response system. The customers who aren’t familiar with the proper usage of mobile banking will be largely benefitted by the IVR service. It is similar to the IVR service currently provided by NTC for recharge, balance inquiry, and other related services. The bank allows customers an easy option to check their balance, reset the IVR pin, block cards under various circumstances and check the details of three latest transactions.


Share It On:

Recent Posts

Vivo Y19s Launched in Nepal: Stylish Design, 50MP Camera, and Long-Lasting Battery at an Affordable Price

Vivo Y19s Launched in Nepal: Stylish Design, 50MP Camera, and

Share It On:10th November 2024, Kathmandu vivo, a world-renowned technology brand, today announced the launch of its latest masterpiece in

Inter-Bank Futsal Tournament Nepal 2024: Global IME Bank Shines as Champion

Inter-Bank Futsal Tournament Nepal 2024: Global IME Bank Shines as

Share It On:10th November 2024, Kathmandu Global IME Bank showcased their football prowess by clinching the title in the first-ever

NRB Intensifies Liquidity Control Measures: Drains Additional NPR 50 Billion

NRB Intensifies Liquidity Control Measures: Drains Additional NPR 50 Billion

Share It On:10th November 2024, Kathmandu Nepal Rastra Bank (NRB) will withdraw NPR 50 billion from the banking system today

Nepal’s Sluggish Credit Growth: Interest Rate Cuts Fail to Stimulate

Nepal’s Sluggish Credit Growth: Interest Rate Cuts Fail to Stimulate

Share It On:10th November 2024, Kathmandu The ongoing economic slowdown has impacted the investment in loans, directly affecting interest rates.

CIB Alerts Bank Customers of Increased Cyber Threats and Fraud Risks

CIB Alerts Bank Customers of Increased Cyber Threats and Fraud

Share It On:10th November 2024, Kathmandu The Central Investigation Bureau (CIB) of Nepal Police has issued a warning to the

Dynamic Technosoft Wins ASOCIO EdTech Award 2024: A Milestone For Nepal’s IT Industry

Dynamic Technosoft Wins ASOCIO EdTech Award 2024: A Milestone For

Share It On:10th November 2024, Kathmandu In a monumental achievement for Nepal’s tech sector, Dynamic Technosoft Pvt. Ltd., a leading