Sanima GIC Insurance Requests Policyholders To Settle Incomplete Claims Within 35 Days
15th May 2026, Kathmandu
Sanima GIC Insurance Limited has issued an urgent public notice requesting all policyholders with outstanding or incomplete claim files to contact the company immediately. The official announcement, published on Jestha 1, provides a strict 35 day timeline for insured clients to finalize their paperwork.
Sanima GIC Insurance Claim
According to the company, multiple insurance claim files have remained stuck in the system for an extended period because the applicants have not yet provided the necessary supporting evidence. This widespread public notice aims to clear out backlogs and ensure that rightful payouts are distributed to consumers across the country as quickly as possible.
Understanding the Delays in Claim Settlements
The primary reason behind the current backlog is a lack of proper documentation rather than a delay on the part of the insurer itself. Sanima GIC Insurance explained that while many individuals were quick to submit their initial claim applications after an incident, they failed to follow up with the required supporting documents. Without these essential pieces of evidence, which may include police reports, medical bills, or valuation assessments, the underwriting and claims teams cannot legally authorize the release of funds. The company is eager to resolve these issues but requires the active participation of its clients to move forward.
How Policyholders Can Complete Their Applications
To make the settlement process as smooth as possible, Sanima GIC Insurance has instructed its clients to utilize its extensive physical network. Insured individuals do not need to travel to the central headquarters in Kathmandu to resolve their issues. Instead, they can visit any nearby provincial office, branch office, or sub branch office to hand over their documents. For complex cases, clients can also coordinate directly with the central claims department. Bringing the original insurance policy along with all missing receipts and official documents will help expedite the verification process and lead to a faster payout.
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Strict Warning Regarding Permanent File Closure
A critical aspect of this public announcement is the warning issued by Sanima GIC Insurance regarding the consequences of missing the deadline. The company has explicitly stated that if a policyholder fails to contact an office or submit the missing paperwork within the specified 35 day window, their claim file may be permanently closed. Once a file is closed due to non compliance and lack of documentation, it becomes significantly more difficult for a client to reactivate the case or receive any financial compensation. Therefore, the insurer is strongly encouraging everyone to review their past filings and take immediate action.
Promoting Transparency in the Insurance Sector
This proactive step by Sanima GIC Insurance reflects a broader effort within the insurance industry of Nepal to improve transparency and efficiency. Incomplete claim files create administrative burdens for companies and distort financial reporting. By actively reaching out to consumers and setting a clear deadline, the company is demonstrating its willingness to pay out valid claims while also cleaning up its internal registry. This initiative is expected to boost consumer confidence as the public sees the company making a genuine effort to settle outstanding debts rather than letting them sit indefinitely.
Final Call to Action for Insured Clients
With the clock already ticking from the date of the notice on Jestha 1, affected policyholders should not delay in gathering their paperwork. Whether the claim is related to vehicle damage, property loss, or medical expenses, completing the file is the only way to secure the promised financial protection. Customers who are unsure whether their files are complete are advised to call their insurance agent or visit a local branch to check their status. Taking a few minutes to update a file today can prevent the total loss of an insurance payout in the near future.
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