26th Feb 2021, Kathmandu
Now all the services of Shikhar Insurance can be availed from Chatbot in this way
The number of people who want to make use of any service via a chatbot started by Shikhar Insurance on Mangsir 17 has begun to grow daily.
Shikhar Insurance, which for the first time in the entire insurance sector has started providing its insurance services using Viber’s chatbot and Facebook Messenger’s chatbot, has started by recognizing the possibility and need to extend the reach of technology in the insurance sector.
Most of them have mobile Android in their hands. Whether at home or in the office, Shikhar Insurance can be used by Chatbot from anywhere with network facilities.
To do this, you need to log in to Facebook Messenger and check the company QR code for Viber. This feature is very beneficial and useful for customers with connections to the Internet.
You may like this: Nepal Telecom Launches ‘NT Chatbot’
In the same way, if you are just told about the insurance service that you want to take via the chatbot, the Shikhar Insurance body concerned will instantly speak to the customer. After that, the customer should keep his words simple and quick.
Chatbot saves consumers time and reduces the need for medical treatment during pandemics. The company has said that every Shikhar Insurance service can be made available immediately through Chatbot.
With Covid-19 impacting the world as a whole, Chatbot’s service can be used by consumers at home for emergencies and comfort. Customers can make use of resources such as insurance policy purchases of insurance, claims records, e-mail copies of insurance plans, insurance renewals, insurance confirmations, KYC updates through the best medium. Also, insurance customers can also send their feedback to the chatbot.
You may like this: Ncell Launches Chatbot Service ‘MAYA’, Digital Chatbot Service in Nepal
In addition, other facilities will be upgraded from time to time and, in the near future, consumers will be able to get insurance plans through the same medium, Shikhar Insurance said.
The chatbot brought by Shikhar seems to increase the likelihood of putting an end to the requirement to visit the company for small items. Shikhar Insurance is currently extending its insurance services to more than 22 out of its 103 branches.
