Have you ever imagined how would be the future of e-commerce and what are the technologies adopted to simplify our online shopping platform? Let us figure out some trends that would happen shortly such as entrepreneurial E-Commerce will breakout, AI becomes Smarter and Faster, Mobile purchase rate would improve, content is king and back-link is queen, subscription box models improve, social commerce enhances, etc. So, the future of e-commerce and its trends will rise tremendously as mobile usability will improve.
But how might the future of buying online shopping products look like from the client perspective and what should you be implementing in your business over time to stay ahead of the Curve? It is a big question to deal with.
- Customer Personalisation and Experience of E-commerce improve:
Businesses that tackle the trend of personification and experience of the customer transformation will win customer’s hearts. Offering personalized services and products will help and support SMEs stand out from the crowd line. So more celebrated the conversationalist and better consumer experience will be the Holy Grail for e-commerce businesses in the future.
- Omni platform and device:
More than 2 billion people are now used mobile devices to shop online globally, and this trend is rising. According to Google, some 85% of online shoppers start an online purchase on one device and finish on another. So the use of mobile devices for online activities will grow up.
- Voice Search will progress:
In future, more people would use voice recognition strategy to search for products and services, but it is the big question for search engines and advertisers, how would consumer find products when they no longer have to visit a website? So, it is pretty sure that the customer would search for products in an online store through word of mouth.
- Virtual reality and Augmented Reality gets popularity:
A TechCrunch, a complete tech portal has predicted that the AR market will rise to $83 billion by 2021 on mobile devices. Imagine that if you can try any products like clothes before buying then who not want to use the concept of Virtual Reality. Similarly, view in Room 3D allows shoppers to see 3D furniture and décor in their homes before they buy, playing games like football, cricket with favorite players in the virtual world rise interest of everyone towards Virtual Reality.
- B2B Data Challenge:
Data Challenge is a big issue in the future world. The use of data depends on consumers and their online habits. A report by Absoluteness says, “The growth of the digital-savvy millennial workforce, mobile ubiquity and relentless optimization of e-commerce technology is forcing the hand and pace of the traditionally slow-moving B2B sector” so the customer performing B2B (Business-to-Business) consumers would expect to perform functionalities like B2C (Business-to-Consumer). So the concept of big data and its management will rise.
