Tranquility Spa Receives ISO 9001:2015 Certification For Quality Management
30th July 2026, Kathmandu
Tranquility Spa Pvt. Ltd. has received the ISO 9001:2015 certification from United Registrar of Systems (URS).
Tranquility Spa Receives ISO Certification
This achievement makes Tranquility Spa the first and only spa and wellness brand in Nepal to hold an ISO quality certification.
URS is a globally recognized certification body accredited under the UK Accreditation Service (UKAS) and the International Accreditation Forum (IAF).
The certification officially validates the company’s Quality Management System (QMS) across its full range of wellness, beauty, and hospitality operations.
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Comprehensive Scope Of Services Certified
The ISO certification affirms that Tranquility Spa meets internationally benchmarked operational, hygiene, and service standards across its entire facility ecosystem:
- Therapeutic and Beauty Treatments: Covers therapeutic massages and all forms of professional beauty therapy.
- Thermal and Aquatic Facilities: Includes steam rooms, saunas, jacuzzis, and swimming pools.
- Fitness and Recreation: Covers gym facilities and tennis court operations.
Leadership Vision On Quality Standards
Company executives highlighted that the ISO framework ensures consistent service quality across all current and future branch locations:
- Chief Executive Officer Bhuwan Phaiju: Stated that the certification guarantees consistent standards of care, hygiene, and service across every location as the brand expands domestically and internationally.
- Chief Operating Officer Ranil Phaiju: Noted that the achievement validates years of system building and reflects a commitment to maintaining high operational standards.
Company Background And Operational Scale
Tranquility Spa started operations 18 years ago in Lazimpat, Kathmandu, and has grown into a major regional wellness brand.
The company operates in partnership with luxury hotels across Kathmandu, Chitwan, Pokhara, Bhairahawa, and Malaysia.
- Employment Generation: Employs over 300 wellness professionals across its operational network.
- Skill Development: Operates the Tranquility International Beauty and Spa Academy, which has trained more than 3,500 certified wellness practitioners.
