National Suicide Prevention Helpline

7th September 2023, Kathmandu

Ncell customers can now call the National Suicide Prevention Helpline 1166 operated by the government for suicide prevention and seek necessary consultation with psychiatrists and counselors on mental health issues. Ncell Axiata Limited has collaborated with the Patan Mental Hospital to this effect.

In a program organized to mark World Suicide Prevention Day, Ncell last week handed over Ncell SIM and a handset solution to Patan Mental Hospital. With this, the hotline number 1166 has been made accessible from the Ncell network as well.

Jabbor Kayumov, Chief Executive Officer and Managing Director of Ncell shared his thoughts on this matter, “Mental health plays a big role in all of our lives. We are delighted to collaborate with Patan Mental Hospital for this noble cause to contribute towards making the hotline service more effective.”

National Suicide Prevention Helpline

The government has been providing this helpline service with the aim of preventing suicides and providing necessary counseling services to callers on mental health issues. “Our statistics show that phone calls about suicidal thoughts and other mental health issues are on the rise. In such a situation, this collaboration of Ncell is of great importance and will contribute to saving precious lives,” said Dr. Ananta Prasad Adhikari, Director of Patan Mental Hospital.

The government has been running this helpline service from Patan Mental Hospital, Lagankhel with the support of the World Health Organization and Transcultural Psychosocial Organization (TPO) Nepal.

About Ncell

Ncell Axiata Limited is the first private sector telecommunications service provider in Nepal since 2004 and is constantly working towards its goal of connecting every Nepalese through its network, providing high-quality modern services to consistently create better value for our customers and partners.

Contributing to the vision of ‘Digital Nepal’ and the development of the country’s economy and infrastructure, Ncell has built world-class networks and communication services and operates the widest 4G network in the country, fulfilling the national need of high-speed mobile broadband and creating new opportunities for the people of Nepal towards a brighter digital future.

Ncell is one of the largest taxpayers in Nepal. Ncell has contributed over NPR 283 billion (as of the FY 2021/22) as taxes and fees since its inception. We have contributed over NPR 1.75 billion under our Corporate Social Responsibility (CSR) initiatives in focus areas of education, environment, and health, supporting the Government of Nepal extensively.

Ncell is a part of Axiata Group Berhad. Together with Axiata, Ncell is committed to contributing to the development of the country’s economy and infrastructure, building best-in-class networks, and bringing the people of Nepal within the reach of communications. Ncell converted into a public limited company into Ncell Axiata Limited on 3 August 2020. Ncell has been serving over 16 million Nepalese.


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