28th July 2020, Kathmandu
Nepal Telecom has introduced some new shortcodes in their updated website. The new shortcodes are for registering inquiries and complaints. They updated the general public about this in a press release on Shrawan 12, 2077 BS.
What are shortcodes?
Shortcodes are the code numbers allocated by Nepal Telecom so that you can carry out specific operations easily. The most popular shortcode must be ‘ *400# ’. We are continually checking our mobile balance using that. This code is almost etched into our memories. So, shall we have a look at the updated list of shortcodes?
Mobile Service
| Service | Purpose | Code | Method |
| Packages | Know Latest Offers | *1415# | Dial |
| Balance | Check Balance | *400# | Dial |
| Mobile Number | Check Your Mobile Number | *9# | Dial |
| SIM Owner | Check Your SIM Owner | *922# | Dial |
| Call Forward | Call Forward Activate | **21*98xxxxxxxx*Forwarding Number# | Dial |
| Call Forward | Call Forward Cancel | ##002# | Dial |
| Call Wait | Call Waiting Activate | *43# | Dial |
| Call Wait | Call Waiting Cancel | #43# | Dial |
| Balance Transfer | Balance Transfer | *422*SecurityCode*MobileNumber*Rs.# | Dial |
| Security Code | Security Code | CODE and Send to 1415 | SMS |
| ISD | ISD Deactivate | *331*0000# | Dial |
| CRBT | CRBT Activate | SUB to 1455 | SMS |
| CRBT | CRBT Deactivate | Unsub to 1455 | SMS |
| Namaste Credit | NAMASTE CREDIT activate | START to 1477 | SMS |
| Namaste Credit | NAMASTE CREDIT deactivate | STOP to 1477 | SMS |
| MCA | MCA Activate | *1400*1# | Dial |
| MCA | MCA Deactivate | *1400*2# | Dial |
| FNF | FNF Activate | FNFSUB9841xxxxxx to 1415 | SMS |
| FNF | FNF ADD | FNFADD01488xxxx to 1415 | SMS |
Landline, ADSL, FTTH
| Service | Purpose | Code | Method |
| Landline | Bill Inquiry | CB*01488xxxx to 1415 | SMS |
| ADSL | ADSL Offer Validity | VL*NTADSL01488xxxx to 1415 | SMS |
| ADSL | ADSL Balance Inquiry | BL*NTADSL01488xxxx to 1415 | SMS |
Inquiry and Complain
| Service | Purpose | Code | Method |
| Landline | Telephone Repair | 198 | Dial |
| FTTH | Repair | 198 | Dial |
| Landline | Number Inquiry | 197 | Dial |
| Mobile | Customer Support | 1498 | Dial |
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