upgrade to 4G

12th March 2023, Kathmandu

Ncell is a telecommunications company that provides mobile services in Nepal. Recently, the company introduced a new service that allows customers to upgrade their 3G SIM to 4G at home.

Upgrading from a 3G SIM to a 4G SIM can provide several benefits, including:

Faster internet speeds:

4G networks are designed to provide faster internet speeds than 3G networks. This means that you can browse the internet, stream videos, and download files more quickly and efficiently.

Improved call quality:

4G networks use Voice over LTE (VoLTE) technology, which provides better call quality and reduces background noise. This means that you can enjoy clearer, more reliable voice calls.

Better video calling:

Video calls are becoming increasingly popular, and 4G networks provide the bandwidth and speed necessary to support high-quality video calling. With a 4G SIM, you can enjoy smoother, more stable video calls with friends, family, and colleagues.

Enhanced gaming experience:

Mobile gaming is a popular pastime, and 4G networks can provide a more seamless and immersive gaming experience. You can play online games without lag or interruption with faster internet speeds and improved connectivity.

More reliable connectivity:

4G networks use advanced technology to provide more reliable connectivity, even in areas with weak signal strength. This means that you can stay connected to the internet and your contacts, even when you’re on the move.

Overall, upgrading to a 4G SIM can provide a more efficient, reliable, and enjoyable mobile experience. Furthermore, With faster internet speeds, better call quality, improved video calling, enhanced gaming, and more reliable connectivity, a 4G SIM is a smart choice for anyone who wants to stay connected and productive on the go.

Upgrade ncell’s 3G SIM to 4G at home

Ncell’s 3G SIM can now be changed to 4G at home for free. Users no longer need to run to the company’s customer service center to change their 3G SIM to 4G.

Similarly, If a customer with 3G SIM wants to change to 4G, write your name, phone number, and address and send an SMS to 17120 while sitting at home.

Ncell has said that after sending the SMS, free home delivery will be made to the said address through its delivery partner, City Cargo.

Furthermore, the User has to dial *324# to know whether their SIM is 3G or 4G. According to the company, 2 GB data will be provided when changing from 3G SIM to 4G SIM. Similarly, If you need more information, you can dial 17120.


What are the benefits of upgrading my 3G SIM to 4G?

You can experience high-speed internet for gaming, streaming video online, social media, online classes, and many more.

  1. Free 2GB 4G all-time data
  2. Free 4G bonus data while purchasing data packs
  3. Better data usage experience
  4. More memory for saving contacts and messages

Where should I go for upgrading my 3G SIM to 4G?

You should visit any of the nearest Ncell centers, Ncell Pasal, or an authorized Ncell outlet to upgrade your SIM card. Furthermore, The location details of Ncell Centre and Pasal are available on the Ncell website (www.ncell.axiata.com) and Ncell Online Channels (m.me\ncell)

Do I need any documents to upgrade from 3G SIM to 4G?

You only need your current 3G SIM. However, your 3G sim needs to be functional.

Can I upgrade to a 4G SIM by simply dialing a specific code from my number?

If you are using a 3G SIM card, you need a new SIM that supports 4G. So, you need to visit the nearest Ncell Centre, Ncell Pasal, or an authorized Ncell outlet to upgrade your SIM card.

How can I check whether my SIM card is 4G or not?

You can dial *324# or type Q and send an SMS to 324 to check whether you are using a 3G SIM or a 4G SIM.

What else do I need to use 4G in my 4G SIM?

Once you have the 4 G-supported SIM, you now need a 4G compatible handset and also you need to be in the 4G network coverage area.

Do all customers get 10GB of 4G data while upgrading 3G SIM to 4G?

Yes, all customers get free 10GB 4G all-time data valid for 7 days after upgrading to 4G.

Is using data with 4G SIM better?

When you buy data packs with 4G SIM you get many new offers with more volume and validity. So, it is better to use data with 4G SIM for a better data experience.

Will contact numbers get deleted once I upgrade my 3G SIM to 4G?

Contact numbers will not be directly transferred. So, you have to copy all the contacts into a memory card or phone memory before making the sim upgrade.

What is the cost of upgrading from 3G SIM to 4G?

You can upgrade your 3G SIM to 4G free of cost.


Please enter your comment!
Please enter your name here