ntc ftth

13th November 2021, Kathmandu

elecom had brought balance transfer, recharge, and gift package some time ago. Here’s how to use it.

1. Balance Transfer:

The balance can be transferred according to the directions given in the Nepal Telecom app’s ‘Balance Transfer’ option. Prepaid mobile phone customers can also transfer their balance by dialing * 422 * Security Code * Mobile Number * Rupees #.

To get the security code, you can send an SMS to 1415 by typing * 412 # from your mobile.

Customers first have to mention the mobile number to which the balance will be transferred and followed by the amount you wish to send (in rupees). In this process, the balance in the prepaid mobile can be transferred to either prepaid or postpaid.

2. Using Recharge Card:

You can dial http://offer.ntc.net.np/ to recharge your mobile using the recharge card available in the market. Likewise, dial * 412 # and follow the instructions given there, if you need to recharge other mobiles or other services of Nepal Telecom.

3. Gift Package:

Nepal Telecom has brought voice and data services as gifts.

Under this, voice or data services can be provided as gifts for a certain number of days. To provide a gift through the Nepal Telecom app, you have to click on ‘Gift Packages’.

Looking at the list of different rates of data and voice packages, go to the app labeled ‘Data’ and decide how many MB of data to give as a gift. And click on the place where ‘Click to Subscribe’ is written and enter the mobile number you want to give as a gift and ‘OK’. Similarly, a voice package gift can be given by clicking ‘Voice’.

Selected packages can also be provided by visiting https://www.ntc.net.np/recharge. When giving a gift in this way, the balance amount is deducted from the person’s mobile with the gift day.

4. Mobile Banking:

Currently, most of the banks have provided mobile banking services. Mobile banking allows you to top up and send funds to any phone number.

 5. Online Recharge:

If you need to send the balance to a relative or friend’s number from a recharge card purchased in the market, you can use the online recharge portal available on the site of Nepal Telecom.

PIN number, serial number, and mobile number are required to be recharged. Through the https://www.ntc.net.np/recharge link, customers can also use their MasterCard, ATM card, Visa, and UnionPay card to recharge and pay bills on their or someone else’s mobile.

6. Use of various digital wallets:

You can recharge your or your relative’s mobile using various apps even from Nepal or outside Nepal.

Digital wallets such as e-service, Khalti, IME-Pay, Prabhu-Pay, which are currently popular in Nepal, are examples of this. In Nepal, the practice of recharging the mobile phones of relatives via various digital wallets is on the rise.

7. Empos Pinless Recharge:

Nepal Telecom-approved service providers (such as stationery stores) can also send the balance amount directly to the customer’s mobile phone. Once you provide the mobile number you want to deposit the balance amount, the service provider can provide the amount directly to the same number.

8. Use of Self Care:

This service can be used by logging in to the Self Care Account section on the website of Nepal Telecom. Users must first register to use a self-care account.

Various services of the company can be used after clicking the register button and updating the information provided there.

Customers can recharge, transfer balance as well as purchase packages in various services through Self Care.

It is also possible to give package gifts to relatives or friends, get information about various packages you have bought and get information about the balance available on mobile.

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