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Nagarik App

Nagarik app for iPhone users

New Update of Nagarik App for iPhone Users

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12th May 2021, Kathmandu

For iPhone users, a new update to the Nagarik app is now available. The government has embraced the Nagarik app as a “game changer” in digital Nepal to provide as many public services as possible through the app.

Nagarik App 1.9.6 for iOS was recently launched. Users will get more functionality and the full version of the Nagarik app with the latest update.

Currently, the app offers a permanent account number, a police character certificate, a property, a health insurance board, educational information. Similarly, a citizen investment fund, a savings fund, a social security fund, the government, citizenship, a passport, a voter identification card, and other services.

In addition, the Nagarik app can now be used to open a bank account. Furthermore, the government is planning to launch a dedicated website for the app.

The website’s website address will be nagarikapp.gov.np. Currently, only the concept of the nagarik app is included in the website, which is still in the works.

Siddhartha Bank from the Nagarik App

Now You Can Open an Account with Siddhartha Bank from the Nagarik App

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4th May 2021, Kathmandu

Siddhartha Bank – an A-Class commercial bank has introduced a new website. To make the website more user-friendly, the bank has improved and updated it.

The bank has launched a new website with the aim of increasing customer satisfaction. By providing information about the bank’s services, facilities, and information through a simple digital platform.

According to the bank, the new website, which was created with cutting-edge technology, was designed to be conveniently accessible on all types of browsers from mobile devices and computers.

There are features such as chat, support desk, and quick dial that can quickly fix customer problems and issues.

Similarly, the bank has launched a new website, as well as in collaboration with the Nagarik app. The facility of opening an online account through the Nagarik app has also been launched.

Now you can open the account at Siddhartha Bank from the comfort of your home using the Nagarik App! All you need to do follow this link: Click Here
Version of Nagarik App

The Full Version of the Nagarik App Going Public on 2nd May

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1st May 2021, Kathmandu

Until now Nagarik App is in Beta Version. But the government is planning to launch the full version of the Nagarik App to the public.

The full version of the Nagarik app is on the way. With the goal of providing as many government services as possible in a single app. The government will officially launch the Nagarik app at a special event next Sunday.

The government will celebrate National Information and Communication Technology Day the next Sunday.

According to a source in the Ministry of Communications and Information Technology, there is a program in the works to formally make the Nagarik app public.

There is a service in the beta version that can obtain a permanent account number (PAN) from the app. And it was recently made possible to obtain a police clearance report.

Furthermore, the app allows you to access the information of your Citizen Investment Fund, Employees Provident Fund, Social Security Fund, and PAN.

Similarly, a health insurance package was recently added to the Nagarik app. Citizens can file complaints about various public and government services using the Nagarik App’s Hello Sarkar feature.

To open an account in the Nagarik app, a mobile number in one’s own name is now needed. Initially, only Nepal Telecom and Ncell numbers could be used to open an account in the Nagarik app. But Smart Telecom numbers have recently been added as well.

Following the release of the beta version, several users complained that their citizenship was not identified. And that there was an error in creating an account in the app too. However, the Ministry of Home Affairs has recently established a separate scheme to address the issue of citizenship.

In the event that the citizenship details are not found or an error is discovered. Nagarik app users can submit a request for redress via the accompanying option. Accounts in the Nagarik app can be opened using citizenship, a voter id card, or a passport.

More special services and features are expected to be available as soon as the Nagarik app is officially released. However, there is no clear indication of the services and functionality that will be included in the app.

The beta edition of the app has been downloaded over 500,000 times on Android and iOS.

Nagarik App

Health Insurance Service Now in the Nagarik App

14th April 2021, Kathmandu

Nagarik App – an App launched by the government to make normal people’s life easier. Just the other day, Nagarik App added Police Clearance Report.

Now, the Health Insurance Board service has been linked to the Nagarik app. The government’s health care policy is currently available in 75 districts.

The insurance letter has been made available in the Nagarik app for those who have to take health insurance. This feature is thought to remove the hassle of carrying letters everywhere.

The government planning further to gradually connect more services in Nagarik App.

Citizen App

Police Report can now be available from the Nagarik app

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26 March 2021, Kathmandu

There is no need to go to the police office for the documents of conduct known as ‘Police Clearance Report‘ for foreign employment and other purposes.

The police clearance report issued by the Police Headquarters is now accessible through the Nagarik app.

It has been reported that the service will be available in the Nagarik app from next year. Earlier, the Ministry of Foreign Affairs printed and checked an online report from the Criminal Investigation Department of the Police Office.

According to the Conduct Branch of the Police Headquarters Work and Crime Investigation, the report obtained from the app has been checked by the Ministry of Foreign Affairs.

You may like this: Nagarik App can now be used from SmartCell’s Mobile Number

It is currently being prepared for implementation in the Nagarik app. They are making sure that this service is open to everyone and making the service more efficient. The service is currently being reviewed, according to the National Information Technology Center (NITC).

The system’s testing is nearly finished. The service will be available in the Nagarik app starting next week.

According to the source, with the inclusion of the service in the Nagarik app. It would be possible to ask for the police report directly through the app.

You may like this: No Data Charges Using Nagarik App on Nepal Telecom Network

SmartCell Network

Nagarik App can now be used from SmartCell’s Mobile Number

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24 March 2021, Kathmandu

The Nagarik App can now be used from SmartCell’s mobile number as of today. Previously, only Nepal Telecom and Ncell numbers could use the Nagarik app. However, SmartCell numbers will now be included in the Nagarik App.

Earlier, Smart Telecom did not integrate the app into its network, creating concerns about the data in the app. Since then, customers of Smart Telecom have complained of discrimination.

Now the Nagarik App is available on the smart network.

Smart users can create an account without having to update the app. Previously, some issues were encountered while testing Secure Tunneling from the Nagarik App server to the Smart Cell server.

You may like this: How to Register PAN Using Nagarik App?

The government is currently testing the Citizen app, which will provide access to all government services. The app is scheduled to be publicly released in the coming weeks.

Currently, roughly 219 active Smart Telecom customers are on the 4G network.

You may like this: No Data Charges Using Nagarik App on Nepal Telecom Network

Smart Telecom Network

The Nagarik App can also be run on Smart Telecom’s Network

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4 March 2021, Kathmandu

The Nagarik app can also be run on Smart Telecom’s network, which is currently being tested

Smart Telecom is testing it for use by integrating Nagarik apps into its network. Smart customers are currently not allowed to use the Nagarik app, but the app will be available on the network within a few days.

According to the Nepal Telecommunications Authority, the company is currently testing the software for use on its network.

The NTA official said that the Nagarik app could not be run on Smart’s network earlier, but now it can be run after a few days.

You may like this:  No Data Charges Using Nagarik App on Nepal Telecom Network

“We sent a letter asking them to make the Nagarik app free,” the official said, adding that they would soon be launching the Nagarik app on the Smart network.

Earlier, Smart Telecom did not integrate the app into its network, creating concerns about the data in the app. Since then, customers of Smart Telecom have complained of discrimination.

Now that the app is available on the smart network, the complaint is expected to close.

Currently, roughly 219 active Smart Telecom customers are on the 4G network.

Nagarik APPLICATION

How to Register PAN Using Nagarik App?

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24 January 2021, Kathmandu

Nagarik App is a mobile application launched by Nepal Government to provide government-related services on a single online platform. This app has crossed over 3 million downloads after its launch. This app is still in the developing phase so there are some issues here and there which are mainly related to citizenship verification. The app is improving on its shortcoming gradually.

The current version of the Nagarik App contains features like citizenship, passport, voter’s card, Certificates verification. In this version of the app, we can register PAN using Nagarik App. The government of Nepal is planning to introduce more features. Which will introduce in the coming days

The Permanent Account Number (PAN) is an identification number that identifies a person as a taxpayer in Nepal. PAN is also referred to as the Tax Payer Identification Number (TPIN) and the paper on which the number is written as a PAN card and PAN certificate.

You can register PAN using Nagarik App anywhere in the world by using the following steps.

Register PAN Using Nagarik App?

  • Login to the Nagarik App and verify your account. When your account has been verified, you can use all the features available in the app.
  • Click on the “PAN” option on the Home Screen.
  • Choose the option “Register PAN” to apply for a PAN number. If you already have a PAN number, you can connect it directly by entering a PAN number.
  • Now you will need to select the office from which you want to apply for the PAN number. You can select an office from different locations depending on your convenience.
  • Now you will need to fill in some of the additional information needed for the PAN number application process.
  • After filling in the necessary information, you can tap on Proceed button and submit your application.

With the above steps, you can register for PAN number using Nagarik App. With this service, all the hassle of long queues will finally end.

Nagarik App Beta Version

Nagarik App (Beta Version): Government Services Digitalized

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NAGARIK APP

On January 15th, 2020 – Friday, the Minister of Communication and Information Technology, Parbat Gurung announced the launch of the Nagarik App. The aim of this app is to make public service delivery easy, transparent, and effective by the digitalization of all government services.

This is one of the projects under the Digital Nepal Framework. The Digital Nepal Framework is designed to unlock Nepal’s growth potential through digitization. Released in 2018, this project will be of great help to Nepal for reaching the goal of attaining “Developing Nation” status by 2022.

The app is currently in its beta version (test version) and will have additional features in the upcoming updates. If you are sick and tired of having to wait in queues to perform tiny tedious tasks during a busy day, this is the app for you.

You can find this app in Google Play Store for your Android devices or in the App Store for your IOS devices.

Overview

Nagarik App has a simple, easy to use, and satisfying design. Once you download it from your respective stores, you can enjoy the functions and features of this app.

To register for this application, you need to provide your phone number. A verification code is sent to the given number. After receiving the SMS and verifying the phone number you need to choose between Citizenship, Voter card, and passport as a document.

If you choose Citizenship as the document, you will need to provide your details accordingly. The details include Citizenship number, Citizenship issuing district, Date of Birth in BS, and Citizenship Issue date in BS. Accordingly, for a Voter card, you will need to provide your Voter ID and Date of Birth in BS. Similarly, For Passport, you will need to provide a Passport number and Date of Birth in AD.

This app lets you choose between English and Nepali as your language of convenience.

Features of Nagarik App

Now let’s look into its features of the Nagarik App:

  • Citizens can get PAN numbers directly by applying for a PAN card from the “Nagarik App”.
  • Users can view and obtain details of taxes paid to the government through their mobile phones.
  • Users can obtain and view details of their personal documents; such as citizenship, passport, educational certificate, and voter identity card from this application.
  • You can obtain information about the amount deposited in the account of the citizen investment fund, provident fund, and social security fund and loan details.
  • Citizens can complain to the government about their problems through the app.
  • Moreover, the government and public bodies have heard and addressed the grievances of the citizens.
  • Using this app, you can save paper and time and also take service on public holidays.

Negative points

  • The number must be registered under the name of the Citizenship owner or else you cannot log in.
  • Connectivity problems
  • Many people are facing issues during the login process.
  • Some complaints are regarding the app crashes constantly.

Verdict

This application is an impressive effort on part of the government as digitalizing the government services is beneficial to both citizens and workers. Since the application is in its beta phase, the functions and features are not implemented properly. This is why people are facing a lot of issues, especially during login and registration.

If citizens cannot log in, they can hardly do anything that the app was intended to do. But exactly because it is just the beta phase, if the team can remove all these problems and issues, the Nagarik app will be revolutionary.